5754 N Western Ave. Chicago, IL 60659

773-274-7999 / 773-274-7018 info@vptchicago.com

Privacy Policy

This Privacy & Cookies Policy (the “Policy”) dated January 20, 2022, replaces all previous policies. Please take the time to review before you continue to use our products and services.
We are committed to protecting your privacy and using technology that gives you the most powerful and safe online experience. Keeping the information you share with us on this site, secured and ensuring your understanding of how we collect, use, and maintain your information is important to us at VPT Grill. 

We maintain physical, electronic, and procedural safeguards to protect your information and while no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your information. We continually assess new technology for protecting information and, when appropriate, we upgrade our information security systems.  

This Statement of Privacy applies to VPT Grill’s website and governs data collection and usage. By using this website, you consent to the data practices described in this statement.
Because of its importance and to make it easier for you to find and review it, we have made this Privacy Policy into a separate document on the site.

This Privacy Policy applies to any information you provide to us through this website at https://vptchicago.com

By using our products and services, including browsing our website and/or providing your information, you agree we may use your information as outlined in this Privacy Policy.

If you do not wish to have your information used in line with this Privacy Policy, you must not use our services, otherwise please do not provide us with your information.
We reserve the right to modify this policy. Any changes to the policy will be posted on this page. Users are encouraged to check the page regularly as they will be bound by the changes once posted on this site.

About us:
VPT Grill operates the services described on https://vptchicago.com



Comments are not allowed on this website.


Media uploads are not allowed on this website.

Information we may collect and process about you:

• Information you provide to us. This business may collect personally identifiable information, such as your e-mail address, name, and telephone number, which may be kept in third-party customer management applications and our transactional systems to offer and apply rewards points.

• This business may also collect anonymous demographic information (non-personally identifiable information), which is not unique to you, such as geographic information or area of location, age, gender, preferences, and whatever information you share with us by agreeing with our tracking cookies on your web browser.
• Non-sensitive information about your interaction with our site.
• Information we collect using cookies stored on your device when you visited our website and opted-in to cookies, and/or selected third-party websites.
• Information we collect or remember using technologies similar to cookies, such as device identifiers for better user experience. 

How do we collect your personal information?

Personal identifiable information that includes information about your transactions or relationship with us, is kept in our POS systems and not in this website’s servers. If you have been a customer or you have provided this type of information through a third-party application’s service providers (e.g. Grubhub, or POS service providers), please refer to their privacy policy for more information regarding how they keep your information secured. For example, if you make a purchase by clicking on our site to order online, that link took you to a third-party online ordering provider’s link, which is not allocated in our servers. Your transaction’s information is not located or kept in the servers where this website’s data is located.

Your name and contact information when purchasing our products could be kept in our POS as we collect a payment, not on this website’s server also. We will also collect and maintain your billing information through secured providers where your transactions are processed and kept for future orders such as reward points loyalty programs tracking system, information about your order number, and other necessary information to serve you well. 

We may use your personally identifiable information to apply loyalty reward points and for better service available from VPT Grill. If you are a customer or ever used our services, you also acknowledge, understand, and hereby agree that you are giving us your consent to track your activities and use of this site and its functions and features, in connection with your orders online and use of this site.

Payment Processing:
Please note that we contract with various third parties to carry out payment processing in connection with any purchases you may make by clicking on the order online button on our website. The processing and storage of any and all information you may provide to any third-party payment processors, including information they may collect from you, is not governed by this Privacy Policy. You will need to review the Privacy Policy for such a third party on their website.

How we may collect and use your information:

This business collects and uses your personal information to operate this website and deliver the services you have requested.

This business may use your personally identifiable information to inform you of other products or services available from this business and its partners through paid advertising using third-parties such as social media platforms and Google ads, please review their privacy policy to learn more about the safety and use of your information.

This business may also contact you in the future via surveys to conduct research about your opinion of current services or of potential new services and offers that may be offered.

This business does not sell, rent or lease its customer lists to third parties. This business may share data with trusted partners to help us perform statistical analysis, send you email or postal mail offers, provide customer support, arrange deliveries, provide maintenance to our website and social media services. All third-parties providers are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.

This business does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. This business will disclose your personal information, without notice, only if required to do so by law.

We may use your personally identifiable information to apply loyalty reward points and for better service available from VPT Grill. If you are a customer or ever used our services, you also acknowledge, understand, and hereby agree that you are giving us your consent to track your activities and use of this site and its functions and features, in connection with your orders online and use of this site.

By accessing our website, you agree that we may collect, hold, use or otherwise process your information (including personally identifying information), for the purpose of providing you with the products and services you request or access, and developing our business.
Federal law gives consumers the right to limit some but not all sharing of personal information. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

How we may share your information:
For our everyday business purposes– such as maintaining your account(s), providing marketing, advertising, updates, and concierge services, responding to court orders, and legal investigations.
For our marketing purposes – to offer our products and services to you
For our affiliates’ everyday business purposes – information about your services and experiences in order to serve you.

How do we protect your information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We authorize our employees to get your information only when they need it to do their work, and we require companies that work for us to protect your information.

Organizational Accounts:
We feature the names and logos of our organizational customers in various places throughout the site. Please let us know, using our contact page if your organization objects to being listed as a  featured customer or mentioned in any other way on our website, and we, VPT Grill will upon receipt of your request remove all references to the organization from the site, except as may appear on your user profile page. If, however, we receive no objection after listing your organization’s name and/or logo as a featured customer, we will presume that we have your permission to display this information. In all cases, we will endeavor to follow your instructions concerning the use of your company’s name and logo.
We use ‘cookie’ technology to collect data regarding your visits to the site. This data is stored in aggregate form and is not used to identify any particular user or individual, by other means than to provide you with access to our site, products, or services. We use cookies and similar tracking technologies in a variety of ways, including:
• Keeping count of your return visits to the site;
• Accumulating and reporting aggregate, statistical information in connection with the site;
• Identifying relevant keywords and search terms relating to images viewed;
• Determining which features users like best;
• Choosing advertisements that might be more relevant to you

A cookie is a small file containing a string of characters that uniquely identifies your browser. It DOES NOT CONTAIN PERSONAL IDENTIFIABLE INFORMATION. Only a code that let us know when you make a purchase, this code is not linked to your name or any other sensitive information about you. Only a code to track whether or not you made a purchase in the end.

Assuming your browser is configured to accept them when you visit our websites, we will send one or more cookies to your computer or the device you are using. We may also set one or more cookies in your browser when you click on ads or other links presented on our website. Cookies make it possible to store user preferences and record which portions of our website you and other users are using the most. We use cookies for the purposes of preventing fraud and improving the quality of our service. If you choose not to accept cookies, you should configure your browser to not accept them by following the documentation provided with your browser software. If you have questions about how to enable or disable cookies in your browser, you should contact the developer of your browser software for more information. Disabling cookies in your browser will cause certain portions of VPT Grill’s website to not function as expected. We will interpret your access to this website using a browser that is configured to accept cookies as an affirmative representation that (I) you have read and understood this cookie policy; and (ii) you consent to us setting cookies in your browser.

Remarketing Program
VPT Grill may from time to time participate in various “Remarketing” programs that are designed to tailor advertisements you see by recording certain keywords and tags that are associated with the pages you browse on our website, and then using that information to automatically select ads that may be more relevant to you. More specifically, VPT Grill may use remarketing pixels and cookies to participate in the Dynamic Ad Serving feature provided by Google. If you would prefer to opt-out of these services on our site, you may do so when you entered our website.

Please note that this procedure will not block ads that are displayed on the websites you visit, and it will not prevent websites other than www.vptchicago.com from collecting remarketing data about your browsing activities. To disable remarketing cookies for all websites, you may visit the cookie providers` opt-out pages. We also utilize Google Analytics to provide us with statistical information about portions of VPT Grill’s website that are visited the most. 

Third Parties on our site:
Our site may contain advertisements, references, and links to other websites and organizations. You should be aware that different rules may apply to the collection, use, or disclosure of your information by third parties in connection with their advertisements, promotions, and other websites you encounter on the Internet. The use of such technology by these third parties is within their control and not ours, and even if we have a relationship with the third party, we do not control those sites or their policies and practices regarding your information and we encourage you to investigate and ask questions directly of them in this regard.

Disclosure to Third-Parties:
Except as described in this Privacy Policy, VPT Grill uses good faith efforts not to provide third-parties with access to your personal identifiable information. We will, however, make your personally identifiable information available to others:
• As part of your public or social media profiles, where your name and location are displayed unless your profile has been set to confidential, our listings and social media integrations may display the information you chose to make public;
• When we have retained companies to work with or on behalf of VPT Grill to provide food items that you have requested;
• When we are compelled to do so by a governmental agency, court, or other entity (e.g., to respond to subpoenas, court orders, or legal process);
• If we believe your actions violate any law, regulation, our Terms of Use, or any of our guidelines for promotions, product offerings, or any other features or functions of the site, or if you threaten the rights, property, or safety of www.vptchicago.com, its suppliers, advertisers, other customers, or any other party;
• As and when we, in our sole discretion, believe such disclosure to be necessary or appropriate to investigate or resolve possible problems or inquiries, to protect our business and assets, to defend our interests, and/or to comply with our legal and regulatory obligations; or
• In the event of a bankruptcy, or a merger, acquisition, joint venture, or other business combination involving us.
It is also possible that third parties may unlawfully intercept or access transmissions or private communications.
We do not sell or market your personal identifiable information to unaffiliated organizations.
Some of the aggregate customer data we collect may be shared with advertising companies in order to enhance and improve the operation and relevance of the site, but we do not give any personally identifiable information to them as part of this relationship. The use of their tracking technology is subject to their own privacy policies.
Your messages to us, including comments and other feedback that you may provide through our social media content, are not private communications and will not be treated as such. We will use these communications to help improve the site and to help other users understand which features are popular and useful. In doing so, it is necessary to share your communications with third-parties providers to carry on marketing campaigns if we choose so. Unless expressly directed otherwise by you in the communication, we may share the contents of such communications from you with third-party providers; For example, we may include as a testimonial in promotional materials your feedback to us concerning your experience in using VPT Grill’s website or services. You should avoid including any information in the contents of your communications to us that may reveal your identity as the author of the communication unless you intend that we disclose the same without restriction to any party.
Communications from us:
If you provide us with your e-mail address, we may occasionally send you emails notifying you about new services, promotions, updated information, or other news relevant for you or the community.
Contacting us and accessing your personal information:
If you have any queries or comments about this Privacy Policy, or if you wish to review or receive a copy of the personal information we hold about you, please write to us or contact us at:

5754 N Western Ave.
Chicago, IL 60659
United States
Telephone: +1 (773) 274-7018
Contact link: https://vptchicago.com/hours-contact-us-location/

Our privacy guidelines are designed to ensure that we:
• Collect and use your personally identifiable information only as necessary to deliver high-quality service, to administer our business, and to let you know of goods and services that are available from our family of companies;
• Protect the personally identifiable information the site’s users share with us, maintaining strict standards of security and confidentiality. In this regard we even limit access by our own employees to those individuals who are trained and advised in the proper handling of such information and any employee found violating our standards of security and confidentiality will be subject to our disciplinary processes;
• Not disclose your personally identifiable information to any external organization, except as we have described in this Privacy Policy or unless we have previously obtained your consent (“opt-in)
• Require any other organization that we retain or engage to provide services for us, to conform to our privacy standards, and to allow us to audit them for compliance;
• Exchange information about you and carry out credit approvals or checks necessary for your purchases of Products from us, to prevent fraud and any other activities we may be required to monitor and report under applicable laws and regulations; and
• Make every effort to keep your personally identifiable information complete, up to date, and accurate based on the information you provide us. Our site provides a convenient and easy-to-use mechanism to allow you to access and update the personally identifiable information you give us.
Sole Statement:
This Privacy Policy is the sole statement of VPT Grill’s privacy policy with respect to the site, and no summary, restatement or another version thereof, or other privacy statement or policy, in any form, including, without limitation, machine-generated, is valid.